Refund & Cancellation Policy

1. Bizfree subscription & service fees

Payments made to Kumara Swamy Technologies for Bizfree platform subscriptions, onboarding fees, or Bizfree Pro services are for digital services that begin immediately upon activation.

• Cancellation: you may cancel your subscription at any time; access continues until the end of the paid period.
• Refunds: if your account could not be activated or a paid service was not delivered, contact us within 7 days of payment and we will resolve it — including a full refund where the service was not provided.
• Fees for periods already used, and completed custom (Bizfree Pro) work, are non-refundable.

2. Purchases from shops on our platform

Web stores and WhatsApp ordering on this platform are operated by independent business owners ("merchants"). Your purchase contract is with that merchant. Cancellations, returns and refunds for products or services ordered from a merchant are governed by that merchant's own policy — please contact the shop directly (every store page has a Chat with us button).

3. Failed or duplicate payments

If money was deducted but your order or subscription was not confirmed, the amount is typically auto-refunded by the payment gateway within 5–7 business days. If it is not, contact us with the transaction reference and we will follow up with the gateway.

4. How refunds are processed

Approved refunds are made to the original payment method within 7–10 business days of approval.

5. Contact

Kumara Swamy Technologies · Andhra Pradesh, India
Email: bizfree@kstechx.com · Web: biz.kstechx.com